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Tips for Booking Your Clients’ Pet Vacations

Travel Market Report
September 19, 2023
By Briana Bonfiglio

Pet owners love their furry friends and hate to leave them behind when they travel. But while bringing a cat, dog, or other animal along on vacation may sound enticing, some pains come along with it. This can be where travel advisors come in to work out practical solutions and manage clients’ expectations for traveling with a pet. 

This part is first and foremost, and it means to know your stuff. Every single airline, hotel, and destination (if traveling to another country) has different policies regarding pets. Airlines have limits on the size and breed of the animal, as well as whether they can be in the cabin or need to be in a crate. Hotels, if they allow pets at all, also have restrictions for pets and may or may not allow guests to leave the animal unattended in the room. 

“Call around to the properties and ask those questions,” Maria Diego, a travel advisor at Departure Lounge, told TMR, in terms of what advisors can do when booking travelers with pets. “It’s important to know what their particular policies are.” 

Although traveling with a pet has its challenges, certain destinations are particularly pet-friendly and great for dogs. Diego said more of her clients began bringing their pets on domestic road trips during the pandemic. 

In one case, a client brought their bird along for the ride to Arizona, Colorado, and New Mexico – and had very particular requests. 

“I had a client who traveled with her 26-year-old love bird who had certain temperature and human dietary requirements,” Diego said. “[The bird] could only eat filet mignon and carne asada – those were her two meals. I had to call the hotel and see if the room could be climate-controlled and if the chef could cook those things. She also had to have a balcony room for the bird to get fresh air.” 

Diego recommends standalone accommodations near nature preserves or beaches that allow dogs and other pets. Her personal favorites are San Ysidro Ranch in Montecito, California, and the Montage Palmetto Bluff in South Carolina.